Login Related

Password Reset Request | Initial
Support Category: Login Request Specialist Notes: Should a user express issues with logging into WYLearn, LSS should advise the user to use the Forg...
Mon, 18 Nov, 2024 at 11:57 PM
Password Reset Request | Secondary
Support Category: Login Request Specialist Notes: If the user does not receive the password reset link within 5 minutes in their inbox, junk, or spa...
Mon, 18 Nov, 2024 at 11:57 PM
Manual Password Reset | Final
Support Category: Login Request Specialist Notes: If the user still hasn't received a password reset link to their email after manually trying t...
Mon, 18 Nov, 2024 at 11:58 PM
What is the learner's username? | Notes Only
Support Category: Login Inquiry Specialist Notes:   WHAT SHOULD YOU KNOW? While there are no major differences in login procedures, usernames fol...
Mon, 18 Nov, 2024 at 11:59 PM