| Support Category: Login Inquiry |
Specialist Notes: |
WHAT SHOULD YOU KNOW? While there are no major differences in login procedures, usernames follow two different formats: State Employees: Their username is their Employee ID, a 5-digit number. Contractors: Their usernames follow the firstname.lastname format. Kindly note that in some cases, contractor usernames do not have the period between the first and last names. |
WHAT DOES IT MEAN? You can confirm the user's username by looking up their account and checking the User Name category.
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Standard Response: |
