Support Category: ILT | Drop, VILT | Drop (select applicable)


Specialist Notes:


End users will have a day after registration to either withdraw or reschedule their training.


If they missed the deadline to reschedule/withdraw, kindly escalate to the appropriate admin.


Standard Response:


To withdraw from an Event you registered for, kindly do the following:

1. Log into your WYLearn account.
2. Hover over Learn and click "Transcript"
3. Find the Event you wish to withdraw from.
4. If the blue button to the right of the course does not show 'Withdraw', click the down arrow next to it to expand the menu.