| Support Category: Certificate Inquiry |
If a user wishes to update the completion date of a certificate they have already earned, they will need to create and complete a new instance of the course.
To retrieve an updated certificate for training you have completed, kindly do the following:
1. Hover over 'Learn' and click on 'Transcript' on the homepage.
2. On your Transcript page, click on the 'Active' button and then click on Completed'.
3. A list of your completed courses will appear.
4. Locate the course and then click on the course title.
5. Locate the blue button to the right that says either 'View Completion Page' or 'View Certificate'.
6. Click the downward-facing arrow to expand the menu and click 'Request'.
This will create a new instance of the training in your assignments. After completing the training, your certificate will reflect the current date.